PRIVACY POLICY

Last updated: 08/10/2025

3DSPOT IK (“we”, “us”, “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.

1. INFORMATION WE COLLECT

1.1 Information you provide:

  • Name and contact information (email, phone number)
  • Company name (if applicable)
  • Project descriptions and technical requirements
  • Uploaded files (sketches, 3D models, photos)
  • Payment information (processed by third-party service providers)

1.2 Automatically collected information:

  • IP address and browser information
  • Date and time of visit
  • Pages visited on our site
  • Cookies for analytics purposes

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Provide requested services (design, printing, consultations)
  • Communicate with you about projects
  • Process payments and send invoices
  • Improve our website functionality
  • Comply with legal requirements

3. DATA SHARING

We NEVER sell your personal information.

We may share your data with:

  • Payment processors (Stripe, banks) – to process transactions
  • Hosting service providers (Hostinger) – to maintain the website
  • Email service providers – to send notifications
  • Analytics tools (Google Analytics) – to analyze website usage
  • Legal authorities – if required by law

All third-party service providers are bound by similar privacy requirements.

4. DATA RETENTION

  • Active project data: Stored during the project and 6 months after completion
  • Financial documents: Stored for 5 years in accordance with Latvian law
  • Marketing data: Stored until you unsubscribe from communications

After the retention period ends, data is securely deleted.

5. YOUR RIGHTS (GDPR)

You have the right to:

  • Access your data – request a copy
  • Correct inaccurate data
  • Delete your data (“right to be forgotten”)
  • Restrict processing
  • Transfer data to another service provider
  • Object to processing

To exercise your rights, contact: info@3dspot.org

6. COOKIES

Our website uses cookies:

  • Essential cookies: For website functionality (e.g., saving preferred settings)
  • Analytics cookies: Google Analytics – to understand website usage
  • Marketing cookies: Facebook Pixel, Google Ads, etc.

You can disable cookies in your browser, but some website elements may not function properly.

7. DATA SECURITY

We implement the following measures:

  • SSL encryption (HTTPS)
  • Secure server environments
  • Limited data access
  • Regular security checks

However, no method of internet transmission is 100% secure. We do everything possible but cannot guarantee absolute security.

8. CHILDREN’S PRIVACY

Our services are not intended for persons under 18 years of age. We do not knowingly collect data from children.

9. CHANGES TO THIS POLICY

We may update this policy. Changes will take effect upon posting the updated version on this page with a new date.

10. CONTACT

For privacy questions:
Email: info@3dspot.org
Company name: 3DSPOT IK
Registration Number: 40002226275
Address: Brīvības Gatve 358, Rīga, Latvija, LV-1006